Return Policy

We want you to feel comfortable trying us out. For any reason, if you are not satisfied with our coffee, we will offer a full refund on your first bag of coffee. No questions asked, and no need to return anything.

If it is NOT your first order with us:

Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or express shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

Refund Policy – Digital Products

All of our products that are delivered instantly as digital downloads.
Because files are available immediately after purchase, we do not offer refunds, exchanges, or cancellations for digital products once your download link has been sent.

If you experience an issue accessing or downloading your file, please contact us at info@junctionbox.us.
We’re committed to ensuring you receive your materials and can successfully open or print your workbook.

Purchases from Haygood Urban Gardens and JunctionBox.us directly support our mission to help families and communities grow healthier together.